It’s a sad day when a customer decides to cancel, but we understand that sometimes companies and their customers part ways.
Before you cancel, if there’s anything we can do to help with the issues you’re experiencing, send us an email at firstname.lastname@example.org or call us at 888-432-9474. We’ll do everything we can to fix the problems you’re encountering.
If you’re still set on cancelling, we respect that. Head to https://www.crystalknows.com/settings/downgrade to cancel your billing.
When you cancel your billing, you’ll have the opportunity to leave us feedback. Please let us know what we could have done better! As a customer who’s leaving us, your feedback is invaluable.